Common pump queries

Does my pump need to be serviced?

Your pump will need to be serviced periodically. Your Hospital2Home Co-ordinator will advise you when your pump is due for its service, and will arrange for a replacement pump to be sent to you. Please keep a record of the serial number of your pump (found on the back of the pump) to enable the Co-ordinator to cross check the pump(s) we have on record as being loaned to you.

I don’t need my pump anymore

If you no longer need your pump, please contact either the Abbott Nutrition Hospital2Home freephone helpline on 0800 0183 799 or the Device Tracking phoneline on 01795 593312 to arrange for your pump to be collected. Both of these phone numbers are listed on labels attached to your pump.

I don’t think my pump is working properly

If you think your feeding pump isn’t working, please follow the ‘troubleshooting’ advice in the instruction manual of your pump

If you still need advice about the use of your pump, please phone the Abbott Nutrition Hospital2Home helpline on 0800 0183 799. The Hospital2Home Co-ordinator will take you through a troubleshooting guide to try to solve the problem. However, if this is unsuccessful we may replace the pump.

 

Disclaimer

Please read this important notice before you proceed to view information on Similac High Energy:

Breastfeeding is best for babies, and is recommended for as long as possible during infancy. A mother should always seek advice from a healthcare professional on the use of an infant formula and on all matters relating to infant feeding.

By clicking on the proceed button, you will be able to view information on Similac High Energy, and you are accepting that Abbott Nutrition is providing this at your individual request, for information purposes.

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Disclaimer

Please read this important notice before you proceed to view information on Similac High Energy infant formula:

When it comes to feeding your baby, breast milk is best and provides many benefits. It is recommended for as long as possible during infancy. If you choose to breastfeed, it is important that you eat a healthy, balanced diet. A decision not to breastfeed can be difficult to reverse, and combined breast and bottle feeding may reduce the supply of your own breastmilk.

If you are thinking about bottle feeding, please seek advice from a healthcare professional, and consider the social and financial implications of using an infant milk. If you do choose to use an infant formula, always follow the manufacturer’s instructions for use very carefully, as failure to do so could make your baby ill.

By clicking on the proceed button, you will be able to view information on Similac High Energy, and you are accepting that Abbott Nutrition is providing this at your individual request for information purposes.

I agree I disagree

Disclaimer

Please read this important notice before you proceed to view information on Similac High Energy infant formula:

When it comes to feeding your baby, breast milk is best and provides many benefits. It is recommended for as long as possible during infancy. If you choose to breastfeed, it is important that you eat a healthy, balanced diet. A decision not to breastfeed can be difficult to reverse, and combined breast and bottle feeding may reduce the supply of your own breastmilk.

If you are thinking about bottle feeding, please seek advice from a healthcare professional, and consider the social and financial implications of using an infant milk. If you do choose to use an infant formula, always follow the manufacturer’s instructions for use very carefully, as failure to do so could make your baby ill.

By clicking on the proceed button, you will be able to view information on Similac High Energy, and you are accepting that Abbott Nutrition is providing this at your individual request for information purposes.

I agree I disagree

Disclaimer

Please read this important notice before you proceed to view information on Similac High Energy:

Breastfeeding is best for babies, and is recommended for as long as possible during infancy. A mother should always seek advice from a healthcare professional on the use of an infant formula and on all matters relating to infant feeding.

By clicking on the proceed button, you will be able to view information on Similac High Energy, and you are accepting that Abbott Nutrition is providing this at your individual request, for information purposes.

I agree I disagree